Policy
Refund & access.
Brianich exam preparation packages are digital products sold by Brianich Consults (registered in Canada). This page sets out what you get, when, and on what terms.
Immediately after payment
Access is granted to your account the moment payment is confirmed. You can open your exam room, the blueprint-weighted study plan, the practice items, the timed simulator and the study tutor straight away — there is no waiting period and nothing is shipped.
Access period
Every package includes 12 months of access from the date of purchase, together with all updates published to that blueprint edition during the period. Access can be renewed for a further 12 months at US$49 (CA$49 for CRSP®) if your exam date moves. Access is personal to your account and may not be shared or resold.
Refund eligibility and window
You may request a refund within 14 days of purchase provided you have used no more than a limited part of the package — as a guide, fewer than 20% of the practice items answered and no full-length simulator sitting completed. Refunds are issued to the original payment method within 5–10 business days of approval, and access ends when the refund is processed.
Refunds are not available after the 14-day window, after substantial use of the package, on renewal payments once the renewed period has begun, or where access has been shared in breach of these terms. Duplicate or accidental charges are refunded in full regardless of use.
Digital-goods limitations
These are digital goods delivered instantly, so statutory cooling-off rights that apply to physical products may not apply once access has been opened. We do not guarantee an examination result: the packages are independent preparation material built from published blueprints, and Brianich Consults is not affiliated with BCRSP or BCSP. Items are original; we never sell recalled exam questions.
How to get support
Email support@brianichexam.com with the email address used for the purchase and a short note on what you need. We reply within two business days. You can also send an enquiry through our form.
See also our Terms and Privacy policy.